Form Not Generating Email

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Posts: 67
Joined: Thu Apr 26, 2018 4:03 pm

Form Not Generating Email

Post by GPK5050 » Sat May 12, 2018 12:05 am


So I called Go Daddy because I was not getting emails that were being generated by my form. I was told that my sites have malware on them and that the account will be suspended if the infected files are not removed. If it's not one thing, it's another!

Here are the files that I am told are malware:

rex.multi_vars.004 - html/.errordocs/missing_noversion.php
rex.multi_vars.004 - html/.errordocs/_backup.php
rex.multi_vars.004 - html/.hcc.thumbs/.hcc.images+img0006_over_bck_old.php
rex.multi_vars.004 - html/.hcc.thumbs/.hcc.images+img0006_over_bck_old_bck_old.php
htaccess.spam-seo.redirect.006 - html/.htaccess
rex.multi_vars.004 - html/acwwokgv.php
php.spam-seo.doorway-gen.043 - html/alphonso-implants.php
rex.multi_vars.004 - html/cgi/92f138f5_prevv1.php
rex.multi_vars.004 - html/cgi/92f138f5_prevv1_backup.php
rex.multi_vars.004 - html/dgxbuiil.php
rex.multi_vars.004 - html/fancybox/fancy_loading_bck_old.php
rex.multi_vars.004 - html/fancybox/fancy_shadow_se_prevv1.php
rex.multi_vars.004 - html/front cover (page 1)_infoold.php
rex.multi_vars.004 - html/images/img0012_hover_indesit.php
rex.multi_vars.004 - html/images/img0426_backup.php
rex.multi_vars.004 - html/The_Other_Side_Of_Ne_bck_old.php

Are these files really malware or are they needed to run the site properly?

How do I remove these files? Go Daddy wants $300 to do it! NO WAY!

Any suggestions would be appreciated.

Thank you...


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Posts: 14536
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe

Re: Form Not Generating Email

Post by Pablo » Sat May 12, 2018 6:32 am

There are files were not created by the application. They look suspicious.
Maybe someone hacked the account?

I suggest to change your password immediately and remove the files from the server and then republish your website.

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