Problems Receiving Emails from Contact pages

Issues related to forms.
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hethbirn
 
 
Posts: 23
Joined: Sun Jan 19, 2014 3:28 pm

Problems Receiving Emails from Contact pages

Post by hethbirn » Fri Oct 13, 2017 11:25 am

hi

Firstly please accept my apologies as I am not very technical regarding my use of this software. I am still running W10.

I am experiencing some major problems regarding receiving emails from contact pages etc.

I use a yahoo email address for my business, which I have set up on my contact us page via a form. I also have an advertising submission form which should send any submitted requests straight to my yahoo email. However this is not working, for some time it has worked intermittently, so I have also had a cc and bcc email address in use as a back up incase the yahoo email isn't received.

I had my personal gmail email as a cc which did receive the submitted requests from my website, however this is now not working.

I have tried a variety of different email addresses and none seem to be getting thru to me......

Any suggestion how I can rectify this so I can resume receiving communications via my website.

Many thanks

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Pablo
 
Posts: 19647
Joined: Tue Mar 28, 2006 12:00 pm
Location: Europe
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Re: Problems Receiving Emails from Contact pages

Post by Pablo » Fri Oct 13, 2017 12:27 pm

If it previously worked and you did not change anything then it is usually because the web host has changed something.

See also the FAQ:
viewtopic.php?f=10&t=32967
(Emails are not arriving in my inbox)

Please note that version 10 is no longer supported.

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