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Problem in publishing a website

Posted: Wed Feb 20, 2019 11:55 am
by anthony970
hi all
i am newbie to web building, i would appreciate if someone can help.
after i finish our website try to publish it but it is not showing on the web, i can see that all the files transferred to the hosting server and when i called the hosting company support they said everything is fine from there side.

tried to publish it with filezilla but still not showing.
i publish only one page with picture and shows fine but if i add any other item it doesnt.
any help ?

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:08 pm
by Pablo
Did you publish the files to the correct folder?

See also the FAQ:
http://www.wysiwygwebbuilder.com/forum/ ... 10&t=36493

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:16 pm
by anthony970
yes i did
because it works fine when i published only one picture

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:21 pm
by Pablo
What information is in the publish log?
What is the URL of the problematic page?

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:29 pm
by anthony970
i think the problem is the header and footer coz when i did a text to the testing page it shows fine but when i add footer or header it does not.
i might be wrong but if the problem it the headers or footers i added on all pages how do i fix them

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:33 pm
by anthony970

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:40 pm
by Pablo
What information is in the publish log?

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 12:47 pm
by anthony970
Pablo wrote: Wed Feb 20, 2019 12:40 pm What information is in the publish log?
i can send it as a text file or copy and paste it here

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 1:08 pm
by anthony970
*** START OF PUBLISH ***
Scanning publish folder...
Found 7 file(s).
Initializing FTP connection...
Checking host...
Host was successfully parsed.
Connecting to ftp.gridhost.co.uk...
Using PASV mode.
Succesfully connected.
Current directory is '/'
Setting remote folder to /public_html...
Status: 550 Can't create directory: File exists
Uploading 'favicon2.ico'...
Successfully uploaded file.
Uploading 'images/blurred-background-business-close-up-936137.jpg'...
Successfully uploaded file.
Uploading 'index.css'...
Successfully uploaded file.
Uploading 'index.html'...
Successfully uploaded file.
Uploading 'page1.css'...
Successfully uploaded file.
Uploading 'page1.html'...
Successfully uploaded file.
Uploading 'underconstructions.css'...
Successfully uploaded file.
Closing FTP connection...
Removing temporary files...
Successfully published!
*** END OF PUBLISH ***

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 1:20 pm
by Pablo
Everything seems to be correct.
What is the exact problem?

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 1:25 pm
by anthony970
Pablo wrote: Wed Feb 20, 2019 1:20 pm Everything seems to be correct.
What is the exact problem?
this page contains a footer and a navigation bar but it is not showing at all on the web
i just post the log for the testing page because the website log is too long
but the log file doesn't contains any errors

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 1:29 pm
by Pablo
I do see the navigation and footer on my computer.
Maybe your do need to clear your browser cache?

Re: Problem in publishing a website

Posted: Wed Feb 20, 2019 1:31 pm
by BaconFries
Navigation and Footer seem to be there as can be seen in screenshot.. Maybe you are viewing a cached version of the page. Please clear your browsers cache and try viewing again.

Image