Uploading

Issues related to previewing and publishing your web site.
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isnet
 
 
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Uploading

Post by isnet » Sat Jul 29, 2017 5:40 am

Hello,
I use wysiwyg already for years but now have experienced significant problems uploading a new site (version 9) but finally succeeded. However the site shows very incomplete online, missing pictures etc. Also we had to split all hyperlinks into separate text boxes. Several hyperlinks in one text box does not work since links inherent the same link spec from one link. I tried to read the explanations on this forum on this subject but do not understand how to resolve that. Anyway we have split links in separate text boxes now but need to resolve the problem of the pictures not showing. Can someone please look at http://revrokregister.com/ and make me a recommendation how to resolve this problem?
Thanks!

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BaconFries
 
 
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Re: Uploading

Post by BaconFries » Sat Jul 29, 2017 6:16 am

make me a recommendation how to resolve this problem?
Thanks!
Please read all of the following below. Also note that WYSIWYG Web Builder 9 is not supported anymore.
How do I name my pages, images and other files?
https://www.wysiwygwebbuilder.com/forum ... le Naming

Windows 10 anniversary note
Anniversary 10

Windows 10 anniversary update fix now separately available
Fix

Why aren't my images displayed on a published page?
Publish

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Pablo
 
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Re: Uploading

Post by Pablo » Sat Jul 29, 2017 6:36 am

Maybe your webhost has changed something? Are there any errors in the publish log?

Version 9 has not been updated for several years ,so it still works the same as when you first used it.
Note that version 9 is not compatible with Windows 10. However all known issues have been addressed in WB12.

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 9:04 am

Goedemorgen Pablo,
The uploader keeps the pictures uploading in a different images file other than in public_html I do not see in Tools where to change this. Also my contact_us.php at http://revrokregister.com/Contact_us.php gives an error. I have a strange feeling I am constantly uploading in the wrong section but I have clearly public_html selected.
Kind regards

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Pablo
 
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Re: Uploading

Post by Pablo » Sat Jul 29, 2017 11:10 am

Are you sure you need to publish the files to the 'public_html' folder?
Maybe your host has changed the root of the website?

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 11:34 am

Hello,
After a number of succesfull uploads I now have the below error. I am also not sure if the uploads goes in the right directory although this is set to public_html
ftp4@revrokregister.com
*** START OF PUBLISH ***
Scanning publish folder...
Found 4 file(s).
Initializing FTP connection...
Checking host...
Host was successfully parsed.
Connecting to ftp.revrokregister.com...
Using PASV mode.
Succesfully connected.
Current directory is '/'
Setting remote folder to /public_html...
Uploading 'contact_us.php'...
Successfully uploaded file.
Uploading 'index.html'...
Internet Exception Error 12003

Details:
The server returned extended information
200 TYPE is now 8-bit binary
227 Entering Passive Mode (204,93,174,155,31,187)
553 Can't open that file: Permission denied

Closing FTP connection...
Removing temporary files...
Publish failed!
*** END OF PUBLISH ***

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BaconFries
 
 
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Re: Uploading

Post by BaconFries » Sat Jul 29, 2017 11:53 am

Internet Exception Error 12003
With this error it usually indicates that you have disabled passive mode ensure that you have not maybe accidentally disabled this.
553 Can't open that file: Permission denied
This is a server related issue indicating that you do not have permission to write to the folder. To resolve you will need to ensure that all files/folders permission are correctly set then try uploading again. You should contact your host/server for help with this as it is not directly a issue with WWB but with server permissions.

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 1:39 pm

Hello,
Thank you kindly. I have been trying to find the server permission requirements but could not find them. Where can I find them?
Kind regards

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BaconFries
 
 
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Re: Uploading

Post by BaconFries » Sat Jul 29, 2017 2:44 pm

You will find/set/enable permissions in your Cpanel File Manager if you are using either Linux or UNIX.

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 2:58 pm

Sorry, I meant the server requirements for wysiwyg.
Kind regard,

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Pablo
 
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Re: Uploading

Post by Pablo » Sat Jul 29, 2017 3:21 pm

There are no special server requirements for WWB. It works with all webhost that support standard FTP (or Secure FTP if you use the extension).

Please note that this can only be a configuration issue. If it worked before then either your settings have changed or your host has changed something.

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 3:41 pm

I appreciate that but what are the read write specs for the server for wysiwyg?

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Pablo
 
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Re: Uploading

Post by Pablo » Sat Jul 29, 2017 3:46 pm

I'm sorry, but there are no 'specs'. Just make sure the folder is writable.
Please contact your webhost if you cannot upload files to the server.

isnet
 
 
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Re: Uploading

Post by isnet » Sat Jul 29, 2017 4:01 pm

Pablo,
I did
"On our end we do not experience such issues .
In order for us to assist you further, please, let us know the exact permissions needed by your software .
Awaiting your soonest reply .
Sincerely,
Martin B.
Customer Service Team"

On wb12 I see:
"One Click Publishing" No FTP program needed. No special hosting required, use with any Hosting Service!"
It seems I better buy WB12 this is taking me the entire day.

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BaconFries
 
 
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Re: Uploading

Post by BaconFries » Sat Jul 29, 2017 4:31 pm

isnet wrote:
Sat Jul 29, 2017 4:01 pm
Pablo,
I did
"On our end we do not experience such issues .
In order for us to assist you further, please, let us know the exact permissions needed by your software .
Awaiting your soonest reply .
Sincerely,
Martin B.
Customer Service Team"

On wb12 I see:
"One Click Publishing" No FTP program needed. No special hosting required, use with any Hosting Service!"
It seems I better buy WB12 this is taking me the entire day.
The software itself does not need any permissions it will work as long as your host supports FTP (File Transfer Protocol) and SFTP (Secure File Transfer Protocol). Permissions are associated with the likes of your files, folders each of the have there own some could be read only, read write, write only. As already mentioned you can set permissions for files/folders in your Cpanel File Manager if this is what your host uses. In general this is for you or your host to assist with as it is not related to the programme. As permissions are server related an nothing to do with what version of WWB you use. Note that the upload feature is the same in both WB9 and WB12 but in WB12 you can now use SFTP with the use of the SFTP extension. Secure FTP

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