Search found 9 matches

by erhardneumann
Thu Sep 05, 2019 2:07 pm
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

I can ensure you that this behavior have not changed. Version 15.0.7 is just a minor update. This is the windows Problem Report Problemsignatur Problemereignisame: APPCRASH Anwendungsname: WebBuilder.exe Anwendungsversion: 15.0.7.0 Anwendungszeitstempel: 5d6ece86 Fehlermodulname: WebBuilder.exe Feh...
by erhardneumann
Thu Sep 05, 2019 12:10 pm
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

I'm sorry, but there is nothing I can do if your firewall or virus scanner blocks the application. As you can see, it works for all other users. Note that in most cases deactivating the firewall will not help. You will need allow the software to run on your computer. Maybe you can try another compu...
by erhardneumann
Thu Sep 05, 2019 12:08 pm
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

I am pretty sure this is related to your firewall, virus scanner or other protection software. There are no major changes compared to the previous update. It only works, if I switch into "Administrator". Where can remove the program completely? It seems to keep some fragments somewhere. it does not...
by erhardneumann
Thu Sep 05, 2019 11:09 am
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

This is most likely an issue with your virus scanner. Please add 'webbuilder.exe' to the exception list. The former Version 15 was OK, so the Firewall is not the Problem. the 14 still works, but cannot work on the new files created with the Version 15 I updated the 15.0.6 to the 15.0.7. Before that...
by erhardneumann
Thu Sep 05, 2019 10:43 am
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

Pablo wrote:
Thu Sep 05, 2019 10:26 am
This is most likely an issue with your virus scanner.
Please add 'webbuilder.exe' to the exception list.
The former Version 15 was OK, so the Firewall is not the Problem. the 14 still works, but cannot work on the new files created with the Version 15
by erhardneumann
Thu Sep 05, 2019 10:35 am
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

Re: New Update does not work - URGENT -

Sorry, even with deactivated Firewall, it is not loading. Made uninstall, then new install did not work. still the version 14 works
by erhardneumann
Thu Sep 05, 2019 10:06 am
Forum: General Questions
Topic: New Update does not work
Replies: 26
Views: 4315

New Update does not work

Just uploaded the newest Version, now it is not loading the Application. I need a fix now, because I need to make urgent changes on the site
by erhardneumann
Wed Mar 27, 2019 8:38 am
Forum: General Questions
Topic: *** SOLVED *** Serial Number and Email not working
Replies: 2
Views: 849

Re: Serial Number and Email not working

Thanks, made it work now!!!
by erhardneumann
Tue Mar 26, 2019 9:05 pm
Forum: General Questions
Topic: *** SOLVED *** Serial Number and Email not working
Replies: 2
Views: 849

*** SOLVED *** Serial Number and Email not working

Even with deactivated Firewall, I cannot install Extensions, as my Serial number is not found.